Privacy Policy

Effective as of: July 13, 2018

HT Mallorca Tours S.L. (“we,” “us,” “our”) operates the website https://hell-island-motorcycles.com/ (hereinafter referred to as the “Website” or “Service”).

This Privacy Policy explains what personal data we collect when you use our website, how we use it, and what rights you have.

1. Collection and storage of personal data, as well as the nature and purpose of its use

a) When visiting the website

When you visit our website, the browser on your device automatically sends information to our website’s server. This information is temporarily stored in what are known as log files. The following information may be collected without any action on your part and stored until it is automatically deleted:

IP address of the requesting computer
Date and time of access
Name and URL of the retrieved file
Website from which the access originated (referrer URL)
the browser you are using and, if applicable, your computer’s operating system
Name of your Internet service provider

We process the data provided for the following purposes:

Ensuring that the website loads smoothly
Ensuring a comfortable user experience on our website
Assessment of System Security and Stability
for other administrative purposes

b) When using our contact form or contacting us by email

If you have any questions, you can contact us using the form provided on our website or by email. You must provide a valid email address so that we know who sent the inquiry and can respond to it. Any additional information is optional.

Data processing for the purpose of contacting you is based on your inquiry and, to the extent necessary, for the purpose of handling your request.

c) For orders placed via WooCommerce

When you place an order through our WooCommerce store, we process the information you provide to fulfill your order. This includes, in particular:

First and last name
Billing and shipping address
Email address
Phone
Order details
Payment information (to the extent necessary for processing the payment)

This data is used for contract processing, order fulfillment, delivery, invoicing, and, if necessary, to address any inquiries.

d) When creating a customer account

When you create a customer account on our website, we store the information you provide to set up and manage your customer account, as well as for future orders.

2. Cookies

We use cookies on our website. These are small files that your browser automatically creates and stores on your device when you visit our website.

Cookies do not cause any damage to your device and do not contain viruses, Trojans, or other malware.

The cookie stores information related to the specific device being used. However, this does not mean that we thereby gain direct knowledge of your identity.

We use cookies to make your experience on our website more enjoyable. For example, we use session cookies to recognize that you have already visited certain pages on our website. These cookies are automatically deleted when you leave our website.

In addition, we also use cookies to improve the user experience, which are stored on your device for a specific period of time. When you visit our website again, the system automatically recognizes that you have visited us before and recalls the information and settings you entered, so you don’t have to enter them again.

Unless cookies are strictly necessary for technical reasons, they will only be used with your consent via a cookie banner.

3. Analysis Tools

Google Analytics

If Google Analytics is used on this website, it is for the purpose of tailoring the site to user needs and continuously optimizing our website. In doing so, pseudonymized user profiles are created and cookies are used.

The information generated by the cookie regarding your use of this website may be transmitted to and stored on Google’s servers.

You can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google, as well as the processing of this data by Google, by installing the appropriate browser add-on.

For more information about Google’s privacy practices, please visit: https://policies.google.com/privacy?hl=de

4. Disclosure of Data

Your personal data will only be disclosed to third parties if:

you have given your explicit consent to this,
the disclosure is necessary for the performance of contractual obligations,
there is a legal obligation to,
the disclosure is necessary for the assertion, exercise, or defense of legal claims.

In the course of operating a WooCommerce store, data may be shared, in particular with payment service providers, shipping service providers, or technical service providers, to the extent necessary for the fulfillment of the contract.

5. Payment provider

When you select a payment method, the information required to process the payment will be transmitted to the respective payment provider.

Please note that the respective payment provider’s own privacy policy applies to the processing of your data.

6. Retention period

We store personal data only for as long as is necessary for the respective purposes or as required by legal retention obligations.

7. Your Rights

You have the right to:

to request information about the personal data we process about you,
to request the correction of inaccurate personal data or the completion of your personal data stored by us,
to request the deletion of your personal data stored by us, provided that there are no legal obligations to retain such data,
to request the restriction of the processing of your personal data,
to revoke your consent at any time with future effect,
to object to the processing of your personal data,
To receive your data in a structured, commonly used, and machine-readable format, or to request that it be transferred to another controller, provided this is technically feasible.

8. Data Security

During your visit to our website, we use the widely adopted SSL/TLS protocol in conjunction with the highest encryption level supported by your browser.

In addition, we employ appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction, or unauthorized access by third parties.

9. Links to other websites

Our website may contain links to external third-party websites. We have no control over their content or privacy practices. The respective provider or operator of the linked sites is always responsible for their content.

10. Privacy Protection for Minors

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

11. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy to ensure that it always complies with current legal requirements or to reflect changes to our services in the Privacy Policy.

12. Contact

If you have any questions about this privacy policy, please contact us:

E-Mail: info@hell-island-motorcycles.com